Shipping policy
Shipping Policy
Last Updated: August 9, 2026
At Monalune we aim to make delivery as clear and predictable as the products themselves. Every order shipped within the United States ships free.
Shipping Locations
This policy applies to orders delivered within the United States.
Delivery Times
- Order cutoff time: 2:00 PM Central Time. Anything placed after that begins processing the following business day, which can add a day to the estimate.
- Order handling time: 1 to 2 business days, Monday through Friday. Once processed, your order goes out with one of our trusted carriers.
- Transit time: 6 to 8 business days, Monday through Friday.
- Estimated delivery time: 7 to 10 business days.
Delivery windows are estimates and can move for reasons outside our control.
Carrier Services
We work with USPS, UPS, and FedEx to deliver throughout the United States.
Shipping Costs
- Free shipping: every order within the United States ships free, with no minimum order value.
- Paid shipping: for any destination outside our free shipping zone, the cost is calculated and shown at checkout.
Delivery Issues
If your package is delayed, damaged, or goes missing, contact our customer service team right away and we will chase it down with the carrier.
Tracking Your Order
As soon as your order ships you will receive an email with your tracking number. You can follow your shipment here: https://monalune.com/apps/trackyourorder
Changes to This Policy
We may update this Shipping Policy at any time. Changes appear on this page with a revised Last Updated date. Continuing to use our website after a change means you accept the updated policy.
Questions?
Visit our FAQ page or contact our support team.
Contact Information
Store Address: 251 Lori Lane, Delano Minnesota 55328, United States
Store Email: monalunestore@outlook.com
Store Phone: +16122223773
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1 to 2 business days.