Shipping policy

Shipping Policy

Last Updated: [Date]

At Monalune, we want to make getting your favorite items as smooth and hassle-free as possible. That’s why we are proud to offer free shipping on all orders within the United States—no minimum spend required.

Delivery Timelines

We work hard to get your order to your doorstep quickly. Here is what you can expect:

  • Order Cutoff Time: 12:00 PM EST. Orders placed after this time will begin processing the following business day.

  • Handling Time: 1–2 business days (Monday–Friday).

  • Transit Time: 3–5 business days (Monday–Friday).

  • Total Estimated Delivery: 4–7 business days.

Note: While we do our absolute best to meet these windows, delivery times are estimates and may occasionally be affected by factors outside our control (like carrier delays or severe weather).

Shipping Areas & Costs

  • Free Shipping Zone: All orders shipped to the United States ship 100% free.

  • Outside This Zone: For all other destinations, your shipping costs will be calculated automatically and displayed clearly at checkout.

We partner with trusted carriers like USPS, UPS, and FedEx to ensure your package arrives safely.

Tracking & Support

  • Track Your Package: As soon as your order ships, we’ll email you a confirmation with a tracking link. You can also monitor your delivery anytime on our [Link: Order Tracking Page].

  • Need Help? If your package is delayed, lost, or showing unexpected tracking updates, please reach out to us immediately. We're here to help make it right.

Policy Updates

We may update this policy from time to time to reflect changes in our services. Any updates will be posted directly to this page with a revised "Last Updated" date.

Questions? Check out our [Link: FAQs] or contact our customer support team directly at:

Store Address: 211 Lori Ln, Delano MN 55328, United States

Store Email: monalunestore@outlook.com

Store Phone: 612-222-3773

Customer Service Hours: Monday to Friday: 9:00am - 5:00pm (CST)

We do our best to reply to your email within 1-2 business days.