Last Updated: August 9, 2026
This document sets out how payments and billing are handled at Monalune.
Accepted Payment Methods
We keep checkout simple and secure by supporting a wide range of payment options:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay, where available
- Apple Pay and Google Pay
- Bank transfers, for bulk orders only. Please contact us to arrange this.
Every transaction is processed in United States Dollars (USD).
Payment Processing
- Payment is taken in full at the moment you place your order.
- Nothing is prepared or dispatched until that payment clears.
- If a payment is declined or does not go through, the order is not confirmed.
Pricing and Currency
- All prices shown on monalune.com are listed in United States Dollars (USD).
- Prices may change at any time without advance notice.
- Any taxes, duties, or shipping charges that apply are calculated and shown to you at checkout.
Secure Payment Processing
- Monalune protects your personal and payment details using SSL encryption and established payment gateways.
- We never store or see your full card details.
Refunds and Chargebacks
- Refunds follow the terms laid out in our Refund Policy.
- Chargebacks that are unauthorized or fraudulent will be investigated and contested.
- If something looks wrong on your bill, please write to us first at monalunestore@outlook.com so we can sort it out quickly.
Fraud Prevention
- Monalune may cancel, refuse, or place a hold on any order we suspect involves fraud or unauthorized activity.
- We may ask for additional identity verification on high value or flagged transactions.
Changes to This Policy
We may revise these Billing Terms and Conditions at any time. Any revision appears on this page with an updated Last Updated date, so it is worth checking back occasionally. Continuing to use our website after a change means you accept the updated terms.
Contact Us
Store Address: 251 Lori Lane, Delano Minnesota 55328, United States
Store Email: monalunestore@outlook.com
Store Phone: +16122223773
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1 to 2 business days.